Friday, May 16, 2014

Outlook 2013 "Exchange administrator has made a change that requires you to quit and restart outlook"


Environment - just moved from Exchange 2007 to 2013.
PC: Win 8.1
Office: 2013
Exchange: 2013 SP1

Please note that this was only happening to the Office 2013 users, Office 2010 did not have the same symptoms.

I would get a message consistently that "the exchange administrator has made a change that requires you to quit and restart outlook".
I tried a few things - namely - turning off cached exchange mode, tweaking some settings in my account.

What finally fixed it you ask?

1. Delete email Profile in Control Panel, Mail (32-bit).
2. Delete this folder: C:\Users\Username\AppData\Local\Microsoft\Outlook
3. Delete this folder: C:\Users\Username\AppData\Roaming\Microsoft\Outlook


Restart Outlook, rebuild profile, error message gone!
Ta-da!

Hope you find it useful.